Privacy Policy

Last updated: December 25, 2025

This Privacy Policy explains how TelogenEffluvium.com (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit telogeneffluvium.com (the “Site”), interact with our content, or purchase products.

Scope

This policy applies to information collected through the Site and related services (such as email, forms, or customer support). It does not cover third-party websites or services that we do not control.

Information we collect

We may collect the following categories of information:

A. Information you provide

• Contact details (such as name, email address)

• Messages or inquiries you send to us

• Purchase-related details (such as billing/shipping address and order history)

• Account details if you create an account (such as login credentials)

B. Information collected automatically

• Device and browser data (such as IP address, browser type, device identifiers)

• Usage data (such as pages viewed, time on page, clicks, referring/exit pages)

• Approximate location derived from IP address

• Cookie and similar tracking data (see “Cookies and tracking” below)

C. Payment information

If you buy a product, payments are processed by third-party payment processors. We do not store full payment card numbers. The payment processor may collect and process payment details under their own privacy policies.

How we use information

We use information to:

• Provide and operate the Site

• Deliver content and products you request

• Process orders, send receipts, and provide customer support

• Send service-related communications (e.g., order updates)

• Send marketing communications (where permitted), and you can opt out at any time

• Personalize content and improve Site performance

• Detect, prevent, and address security or fraud issues

• Comply with legal obligations

Cookies and tracking

We use cookies and similar technologies to:

• Enable core Site functionality

• Remember preferences

• Understand traffic and usage patterns

• Measure the effectiveness of marketing campaigns

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

Analytics and advertising: We may use third-party analytics (e.g., Google Analytics) and advertising tools (e.g., Meta/Google pixels) to understand performance and measure marketing. These providers may collect information through cookies or similar technologies.

Sharing and disclosure

We may share information with:

• Service providers who help us run the Site (hosting, analytics, email delivery, customer support, fulfillment)

• Payment processors to complete transactions

• Advertising and analytics partners for measurement and performance insights

• Legal and safety disclosures if required to comply with law, enforce policies, or protect rights and safety

• Business transfers if we are involved in a merger, acquisition, financing, or sale of assets (your information may be transferred as part of that transaction)

We do not sell your personal information in the ordinary sense of exchanging it for money. However, some privacy laws define “sale” or “sharing” broadly to include certain advertising-related disclosures. See the “Your rights” section.

Email and communications

If you subscribe to our emails, you can unsubscribe anytime using the link in the email. You may still receive non-marketing messages (such as order confirmations or account-related notices).

Data retention

We retain information as long as necessary to:

• Provide the Site and services

• Maintain business records (such as orders)

• Comply with legal requirements

• Resolve disputes and enforce agreements

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Health information disclaimer

TelogenEffluvium.com provides educational content about telogen effluvium and related topics. We are not a medical provider, and content on the Site is not medical advice. If you share health-related details with us (e.g., via support messages), we will treat them as personal information and protect them in accordance with this policy.

Your rights and choices

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you

• Request correction or deletion

• Object to or restrict certain processing

• Opt out of certain marketing or advertising uses

• Request information about disclosures to third parties

Opt-out of advertising cookies: You can use browser settings, device controls, or industry opt-out tools (where available) to limit tracking.

To make a request, contact us at: [email protected].

International visitors

If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date above. Continued use of the Site after changes means you accept the updated policy.

Contact

Questions or requests regarding privacy:

• Email: [email protected]