Grow Your Career.
Help People Grow Their Hair.
Join a passionate, remote-first team building science-backed solutions for people experiencing hair loss. Meaningful work that makes a real difference.
Built on Values That Matter
Every role here contributes to a mission we believe in. Here's what guides how we work.
Science First
Every decision is backed by clinical research and dermatological expertise — never trends or guesswork.
Empathy Always
Hair loss is emotional. We lead with compassion in everything we do, from products to customer care.
Grow Together
We invest in your growth as much as our customers'. Learning budgets, mentorship, and room to evolve.
Radical Transparency
Open communication, honest feedback, no hidden agendas. We say what we mean and mean what we say.
Open Positions
We're growing fast and looking for talented people who share our passion for making a real difference in people's lives.
Content & SEO
Senior Content & SEO Strategist
Own our organic growth engine. You'll develop authoritative, medically accurate content about hair health, build topical authority in the TE space, and turn searchers into loyal customers — writing for both Google and the real person struggling with hair loss.
Salary Range
$65K – $85K
Responsibilities
- Develop and execute a content calendar targeting high-intent hair health keywords
- Write and edit long-form articles, guides, and product pages
- Conduct keyword research, competitor gap analysis, and content audits
- Optimize existing content for featured snippets and E-E-A-T signals
- Collaborate with medical advisors to ensure content accuracy
- Track rankings, organic traffic, and conversions in GA4 and Search Console
Requirements
- 3+ years of content strategy or SEO experience, ideally in health/wellness
- Proven track record of ranking content in competitive niches
- Strong understanding of E-E-A-T and Google's Helpful Content guidelines
- Experience with WordPress, Surfer SEO, Ahrefs, or SEMrush
- Exceptional writing skills — you translate medical info clearly
- Bonus: Background in trichology, dermatology, or health journalism
Growth & Marketing
Performance Marketing Manager
Own paid acquisition across Meta, Google, TikTok, and Pinterest. Build and scale campaigns that connect people suffering from hair loss with solutions that genuinely help them — driving profitable growth while maintaining our brand's empathetic voice.
Salary Range
$75K – $100K
Responsibilities
- Plan, launch, and optimize paid campaigns across all major ad platforms
- Manage six-figure monthly ad budgets with clear ROAS targets
- Develop audience strategies: lookalikes, retargeting, and prospecting
- Brief creative team on ad copy, UGC concepts, and video angles
- Build attribution models and report on MER, CAC, and customer LTV
- Run structured A/B tests on landing pages and ad creative
Requirements
- 4+ years managing paid media for a DTC e-commerce brand
- Proven ability to profitably scale campaigns beyond $50K/month
- Deep expertise in Meta Ads Manager and Google Ads
- Strong analytical skills — GA4, Northbeam, or Triple Whale
- Experience marketing health, beauty, or wellness products is a strong plus
- Understanding of iOS 14+ attribution challenges and solutions
Customer Experience
Customer Experience Lead
Be the warm, knowledgeable voice our customers turn to when they're stressed and need guidance. You'll lead support operations, build scalable systems, and ensure every person who reaches out feels genuinely heard — especially during a vulnerable time in their hair journey.
Salary Range
$50K – $65K
Responsibilities
- Manage all inbound support via email, chat, and social DMs
- Build and maintain a comprehensive FAQ, knowledge base, and SOP library
- Proactively reach out to at-risk customers to reduce churn
- Handle order issues, refunds, and subscription management with grace
- Gather and relay customer feedback to product and marketing teams
- Monitor CSAT, response times, and resolution rates weekly
Requirements
- 2+ years in customer support, ideally for a health or beauty DTC brand
- Natural empathy — you genuinely enjoy helping people through tough moments
- Experience with Gorgias, Zendesk, or similar helpdesk platforms
- Strong written communication — clear, warm, professional tone
- Familiarity with WooCommerce or Shopify order management
- Self-starter who can manage their workload independently
E-Commerce
E-Commerce & Conversion Specialist
Own and continuously optimize our WooCommerce storefront to maximize conversion rates, AOV, and repeat purchases. You'll live in the data, run experiments, and collaborate with content and design to build a buying experience that turns browsers into believers.
Salary Range
$60K – $80K
Responsibilities
- Manage and continuously optimize product pages, bundles, and checkout flow
- Design and run A/B tests on landing pages, pricing, and CTAs
- Set up post-purchase flows, upsells, and subscription programs
- Analyze funnel data in GA4 and Hotjar to fix drop-off points
- Coordinate with content and design on seasonal campaigns
- Maintain plugin health, site speed, and mobile experience quality
Requirements
- 3+ years of hands-on WooCommerce or Shopify e-commerce management
- Solid grasp of CRO principles and funnel optimization best practices
- Comfortable with Elementor, page builders, and basic HTML/CSS
- Experience with Klaviyo or similar email/SMS marketing platforms
- Data-driven mindset — you make decisions from metrics, not guesswork
- Bonus: Experience with subscription product management
Social & Community
Social Media & Community Manager
Build and nurture the most supportive hair health community on the internet. You'll create scroll-stopping content for Instagram, TikTok, and Pinterest, manage our growing community of TE warriors, and turn our brand's authentic story into organic reach that drives real results.
Salary Range
$48K – $65K
Responsibilities
- Own the content calendar for Instagram, TikTok, and Pinterest
- Create original short-form video, Reels, and educational carousels
- Engage with the community daily — comments, DMs, and reviews
- Identify, brief, and manage micro-influencers and UGC creators
- Monitor social listening and surface insights for product teams
- Track follower growth, reach, engagement, and link-in-bio conversions
Requirements
- 2+ years managing social media for a consumer brand or agency
- Portfolio of compelling short-form video content and carousels
- Strong understanding of health/wellness/beauty social landscape
- Write copy that is warm, relatable, and medically responsible
- Experience working with influencers or managing UGC programs
- Bonus: Personal experience with or passion for hair health
Why People Love Working Here
We're a small but mighty remote-first team. Here's what you can look forward to.
100% Remote
Work from anywhere with a reliable connection. We trust our team to deliver without micromanagement.
Wellness Stipend
$100/month for gym memberships, meditation apps, therapy, or our own products — your choice.
$1K Learning Budget
Annual budget for courses, conferences, books, or tools. We invest in your craft and career.
Flexible PTO
Unlimited PTO that people actually use, paid holidays, mental health days, and no-meeting Fridays.
Product Perks
Free access to our full product line plus generous discounts for your family and friends.
Meaningful Mission
Every role here helps real people reclaim their confidence during a vulnerable time. The work matters.
Our Hiring Process
We value your time. Our process is clear, efficient, and human from start to finish.
Apply
Send your resume and a short note on why you're excited about the role. No lengthy cover letters needed.
Intro Call
A relaxed 20-minute video chat to get to know each other and answer your questions about the team.
Skills Task
A short, relevant task (max 2 hours) so we can see how you think and what you bring to the table.
Final Interview
Meet the team, go deeper on the role, and confirm it's a strong mutual fit before any offer is made.
Offer
If it's a match, you'll receive a clear, competitive offer within 48 hours of your final interview.
Careers FAQ
Common questions about working at Telogen Effluvium.
Ready to Do Work That Matters?
Join a team that's genuinely passionate about helping people feel like themselves again. We'd love to hear from you.